Investigating - We're currently investigating an issue that is causing an error when processing an Insta-Charge payment. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.
Aug 19, 09:21 EDT
Monitoring - We've been working with our phone carrier who is now onsite and have made some adjustments to routing significantly decreasing the chance customers would receive a busy signal when calling into support.
Aug 13, 17:18 EDT
Investigating - We are currently investigating an issue with our phone carrier where clients calling the support line receive a busy signal. To reach our support team, please use Chat which is located under the Help (?) menu in the upper right corner. Thanks for your patience while we work with our phone provider to address this issue.
Aug 13, 11:59 EDT

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

DonorPerfect Operational
DPMobile App & XML API ? Operational
DonorPerfect Online Forms ? Operational
DonorPages ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Past Incidents
Aug 18, 2019

No incidents reported.

Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 21:00 EDT
Scheduled - We'll be performing our monthly scheduled maintenance release for DonorPerfect on Friday evening. Your system will be available during the update; however, certain features or functions may be temporarily inaccessible. We appreciate your patience and will complete our maintenance as soon as possible.
Aug 14, 13:50 EDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.