All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, and DonorPages.

DonorPerfect Operational
DPMobile App & XML API ? Operational
WebLink ? Operational
DonorPages ? Operational
SafeSave Payments Gateway Operational
Client Area of donorperfect.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Scheduled Maintenance Release for WebLink Aug 30, 21:00 - Aug 31, 02:00 EDT
We are performing our regularly scheduled maintenance release for WebLink. Your system will be available during the update. We appreciate your patience and will complete our maintenance as soon as possible. In this release, we'll be delivering Mobile-Responsive forms and completing a number of minor improvements and bug fixes.
Posted on Aug 23, 16:18 EDT
System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Past Incidents
Aug 24, 2016

No incidents reported today.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016
Completed - The scheduled maintenance has been completed.
Aug 20, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:01 EDT
Scheduled - We'll be performing our monthly scheduled maintenance release for DonorPerfect. Your system will be available during the update; however, certain features or functions may be temporarily inaccessible. We appreciate your patience and will complete our maintenance as soon as possible. In addition to a number of minor improvements and bug fixes, this release will focus on laying the groundwork for future reporting improvements.
Aug 17, 14:01 EDT
Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016
Resolved - ACH processing issues started at 4:13 AM EDT and continued until 10:05 AM EDT. Our provider has not seen any further problematic transactions since.
Aug 15, 13:11 EDT
Monitoring - Our partner has resolved the ACH/e-Check payment issues and service has resumed. We will continue to monitor the situation to ensure service is stable.
Aug 15, 10:20 EDT
Identified - Our payment processing partner is experiencing issues processing ACH/e-Check payments. This potentially impacts bank account payments processed through Insta-Charge, EFT and WebLink. Credit card processing is not impacted. Our partner is working diligently to resolve this issue.
Aug 15, 08:57 EDT
Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.

Aug 10, 2016

No incidents reported.