DonorPerfect Status

All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, and DonorPages.

DonorPerfect Operational

DPMobile App & XML API Operational

WebLink Operational

DonorPages Operational

SafeSave Payments Gateway Operational

DonorPerfect Community Operational

Ready, Set, Auction Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

DonorPerfect Uptime

Fetching

DonorPerfect Response Time

Fetching

Past Incidents

Jul 22, 2017

Scheduled Maintenance Release for DonorPerfect

Completed - The scheduled maintenance has been completed.
Jul 22, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 EDT

Scheduled - We'll be performing our monthly scheduled maintenance release for DonorPerfect on Friday night. Your system will be available during the update; however, certain features or functions may be temporarily inaccessible. We appreciate your patience and will complete our maintenance as soon as possible. In addition to a number of minor improvements and bug fixes, this release will include the new Automatic Monthly Giving feature.
Jul 20, 11:54 EDT

Jul 20, 2017

Intermittent Issues Processing E-Check Transactions

Resolved - Our payment processing vendor has confirmed that the electronic check processing issues have been resolved. Beginning at 2:44 PM ET, intermittent issues processing electronic check transactions occurred. By 4:05 PM ET, all remaining issues had been resolved.
Jul 20, 16:36 EDT

Investigating - Our payment processing vendor has reported intermittent issues processing electronic check transactions. This does not affect credit card transactions. We'll keep you posted with any updates we receive here on the StatusPage.
Jul 20, 16:02 EDT

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

Move to New Office Location

Completed - The scheduled maintenance has been completed.
Jul 9, 14:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:00 EDT

Scheduled - We'll be moving to a new office location this afternoon. DonorPerfect will be available during this time, as well as all other applications. After 1 PM ET, only chat and email support will be available. We trust that our excellent operations team will ensure a smooth transition so that we can resume normal operations on Monday morning. We'll keep you posted with any important updates here.
Jul 7, 09:34 EDT

Jul 8, 2017

No incidents reported.