DonorPerfect Status

All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

DonorPerfect Operational

DPMobile App & XML API Operational

DonorPerfect Online Forms Operational

SafeSave Payments Gateway Operational

DonorPerfect Community Operational

ReadySetAuction Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

DonorPerfect Uptime

Fetching

DonorPerfect Response Time

Fetching

Past Incidents

Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

DonorPerfect Slowness and Errors Reported

Postmortem - Read details
May 27, 09:01 EDT

Resolved - We believe we have addressed all performance issues and are marking it resolved for now. We have some additional investigation to do regarding the root cause and what plans we're going to make to ensure it doesn't happen again. We apologize for this inconvenience. Thank you.
May 26, 11:35 EDT

Update - We have resolved the reports of the errors we saw earlier this morning, but still seeing undesirable load times on pages like the gift screens. We apologize for this inconvenience and we're working hard to make it right. Thank you.
May 26, 10:17 EDT

Investigating - We are currently investigating the cause of the slow response times and errors clients are reporting. It's our top priority to resolve and we'll keep you updated on our progress here. Thank you!
May 26, 09:11 EDT

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

Scheduled Maintenance Release for DonorPerfect

Completed - The scheduled maintenance has been completed.
May 22, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 EDT

Scheduled - We'll be performing our monthly scheduled maintenance release for DonorPerfect on Thursday evening at 9pm ET. Your system will be available during the update; however, certain features or functions may be temporarily inaccessible. We appreciate your patience and will complete our maintenance as soon as possible.
May 19, 10:37 EDT

May 21, 2020

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.