All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.98 % uptime
Today
DPMobile App & XML API ? Operational
DonorPerfect Online Forms ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
New DP Forms (Beta) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
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Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022
Phone Support Unavailable
Resolved - We have heard from our provider that this issue is resolved and we have confirmed that our phones are once again fully operational. Thank you for your patience as we worked through this - we greatly appreciate you!
Sep 28, 19:10 EDT
Monitoring - Our telephony service provider has implemented a fix and we are now seeing calls successfully connecting to our support representatives. We will continue to monitor to ensure the errors have been resolved. Thank you
Sep 28, 17:20 EDT
Identified - Thank you for your patience. Our telephony service provider has identified the problem and is working hard to restore our phone service as quickly as possible. The best way to reach our support team at this time is through Chat Support in the Help Menu of DonorPerfect (look for the question mark in the upper right corner).
Sep 28, 17:07 EDT
Investigating - We are currently investigating an issue that is causing connectivity and quality issues with our phone support. We are working hard to identify and resolve the issue, and we will keep you updated on the progress. The best way to reach our support team at this time is through Chat Support in the Help Menu of DonorPerfect (look for the question mark in the upper right corner).
Sep 28, 12:54 EDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
DonorPerfect Errors When Using Thank Donor- Send Letter
Resolved - This incident has been resolved.
Sep 23, 16:28 EDT
Identified - Our team has identified the issue that is causing the error on the gift screen. We are working on implementing a fix. We will keep you updated here.
Sep 23, 12:51 EDT
Investigating - Our team is currently investigating reports of errors when using the "thank donor"- send letter feature from within a gift record. We are working quickly to resolve this issue for you. We will keep you updated here and apologize for any inconvenience.
Sep 23, 09:17 EDT
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

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