All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.83 % uptime
Today
DonorPerfect Classic Online Forms ? Operational
New DonorPerfect Online Forms ? Operational
DPMobile App & XML API ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Email Deliverability Issues Affecting MFA, Password Resets, and System Emails
Resolved - After monitoring, we are confident that this issue is resolved. We are seeing successful delivery of all system-generated emails, including MFA, password resets, and receipts. If you continue to experience delays or are not receiving expected emails, please contact our Support team for further assistance. Thank you for your patience and understanding while we worked hard to resolve these issues.
Jul 17, 14:31 EDT
Identified - We have identified the cause of this issue with our email delivery provider and are continuing to work closely with them to resolve it as soon as possible. At this time, we’re seeing consistent delivery of several system-generated emails, including multi-factor authentication (MFA) emails and password resets. Other emails are beginning to be delivered but may still experience delays. Thank you for your patience and understanding. We will keep you updated here!
Jul 16, 16:11 EDT
Investigating - Our email delivery provider is currently investigating an issue where some emails are not being delivered right away. This includes emails from DonorPerfect, Online Forms, and ReadySetAuction, including MFA emails, password resets, receipts, scheduled reports, and other system-generated emails. This is a top priority, and they are working hard to resolve this. As soon as we know more, we will update you here. We apologize for any inconvenience this has caused.
Jul 16, 09:58 EDT
Jul 16, 2025
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
Jul 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 EDT
Scheduled - We will be performing maintenance to DonorPerfect on Thursday, July 10th, starting at 8 PM EST. The maintenance is expected to last approximately 2 hours. During this time, you may experience intermittent connection issues, along with one expected downtime period lasting approximately 15 minutes. Your Classic Online Forms and Drag and Drop Online Forms will remain fully operational and will process donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect!
Jul 9, 14:26 EDT
Scheduled Maintenance for DonorPerfect and DonorPerfect Online Forms
Completed - The scheduled maintenance has been completed.
Jul 10, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 EDT
Scheduled - We will be performing scheduled maintenance starting at 10:00 PM ET on Wednesday July 9th. The maintenance is expected to last 3 hours.
You can anticipate the following during this maintenance period:
- DonorPerfect will not be accessible
- Classic Online Forms will not process transactions
- Drag and Drop Forms will continue to accept donations but downloads to DonorPerfect will be delayed
Thank you for your patience as we work to improve DonorPerfect!
Jul 3, 15:50 EDT
Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage