All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.88 % uptime
Today
DonorPerfect Classic Online Forms ? Operational
New DonorPerfect Online Forms ? Operational
DPMobile App & XML API ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Scheduled Maintenance for Online Forms (Classic)
Completed - The scheduled maintenance has been completed.
Apr 24, 22:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Scheduled - We'll be performing maintenance to Online Forms (Classic) on Thursday, April 24th beginning at 10pm ET. The total maintenance period is expected to last approximately 15 minutes. During this 15 minute period your Online Forms (Classic) will be offline and unable to process donations. Drag 'n Drop Forms will stay active and processing during this time. We appreciate your patience while we work to improve Online Forms Classic!
Apr 23, 18:22 EDT
Scheduled Maintenance For Drag 'n Drop Forms
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:00 EDT
Scheduled - On Thursday (04/24/2025) at 9PM ET we will be performing a scheduled maintenance on our Drag 'n Drop Forms that will last approximately 1 hour. During this maintenance window your donation forms and the forms builder will be unavailable for a period of approximately 5 minutes.

Your DP System and Classic Online forms will be unaffected. Thanks for your understanding as we work to improve DP Forms!
Apr 23, 09:21 EDT
Performance Slowness
Resolved - This incident has been resolved. Thank you for being a DP user!
Apr 24, 13:06 EDT
Investigating - We are currently investigating some slowness and timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!
Apr 24, 10:14 EDT
Email Deliverability Issues, including MFA and Password Resets
Resolved - This incident has been resolved. All emails that were queued should at this time be delivered. Thank you for your patience and being a DP user!
Apr 24, 01:11 EDT
Monitoring - Our email delivery provider has identified the issue that was causing emails not to be delivered affecting DonorPerfect, Online Forms, and ReadySetAuction. They believe they have implemented a fix for this and all emails should begin being queued and delivered, this includes receipts and confirmation emails. We are monitoring the progress of these emails and will continue to keep you updated with any further information we learn.
Apr 23, 18:35 EDT
Investigating - Our email delivery provider is currently investigating an issue where some emails are not being delivered. This includes emails from DonorPerfect, Online Forms and ReadySetAuction, including MFA emails, password resets, receipts, and other system-generated emails. This is a top priority and they are working hard to resolve this. As soon as we know more we will update here. We apologize for any inconvenience this has caused.
Apr 23, 17:35 EDT
Apr 23, 2025
Apr 22, 2025
Errors Logging into DonorPerfect
Resolved - This incident has been resolved. Thank you for being a DP user!
Apr 22, 14:23 EDT
Investigating - We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms should be still continuing to process without interruption. This is a high priority and we apologize for any inconvenience this might be causing you. We will keep you posted with updates here.
Apr 22, 13:54 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
Apr 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:00 EDT
Scheduled - We will be performing maintenance on DonorPerfect tonight, April 17th, starting at 8 PM EST. This maintenance is expected to last approximately 1 hour. During this maintenance period, you may experience intermittent connectivity issues within DonorPerfect for up to 10 minutes. Your Online Forms will remain fully operational and continue processing donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect!
Apr 17, 12:49 EDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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