All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.6 % uptime
Today
DonorPerfect Classic Online Forms ? Operational
New DonorPerfect Online Forms ? Operational
DPMobile App & XML API ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Chat support unavailable
Resolved - This incident has been resolved, and Chat Support is now fully available. Thank you for your patience while we worked to correct the issue.
Nov 3, 14:01 EST
Investigating - We’re currently investigating an issue causing Chat Support to be unavailable. Our team is actively working to resolve the problem. In the meantime, we recommend using Phone Support for assistance. Updates will be posted here as they become available.
Nov 3, 12:57 EST
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Scheduled Maintenance for DonorPerfect and DonorPerfect Online Forms
Completed - The scheduled maintenance has been completed.
Oct 30, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 EDT
Scheduled - We will be performing maintenance on DonorPerfect and DonorPerfect Online Forms (Drag and Drop) tonight, Thursday, October 30th, beginning at 8:00 PM ET. This maintenance is expected to take approximately 2 hours.
During this maintenance period, you may experience intermittent connectivity issues within DonorPerfect for up to 10 minutes, and Drag and Drop Online Forms may experience brief interruptions lasting about 5 minutes. DonorPerfect Classic Online Forms will remain fully operational and continue processing donations without disruption. Thank you for your patience as we continue to enhance DonorPerfect and DonorPerfect Online Forms.
Oct 30, 11:05 EDT
Errors loading Images across DP, RSA & Forms
Resolved - We haven’t seen any further issues, and our vendor has confirmed that the problem has been successfully resolved. Images are now displaying correctly, and RSA is up and running again. We’re confident that everything is back to normal and running as expected. Thank you for your patience and understanding while we worked through this.
Oct 30, 09:21 EDT
Monitoring - Our third-party vendor has confirmed that the outage appears to be resolved. Your forms should now load correctly, and RSA should function as expected. We are continuing to monitor the situation to ensure full stability, but at this time, we believe the issue has been successfully resolved.
Oct 29, 16:08 EDT
Update - We are continuing to work with our vendor as they resolve this outage. In addition to the image issue and slow loading of our online forms, ReadySetAuction control center and ReadySetAuction event websites are not loading at this time and will eventually produce an error. We apologize for the inconvenience and will continue to keep you updated here.
Oct 29, 13:44 EDT
Identified - Our third-party vendor responsible for hosting images used in DonorPerfect Online Forms, RSA, and DonorPerfect has confirmed they are experiencing technical issues. This is a high-priority issue for them, and they are actively working toward a resolution.
While your online forms will continue to process as normal, you may experience significantly slower load times due to the image hosting disruption. We apologize for the inconvenience and will continue to provide updates here.
Oct 29, 12:55 EDT
Investigating - Currently we are experiencing errors in DonorPerfect, Online Forms Classic, Drag-N-Drop and ReadySetAuction where images are not rendering. This is causing issues with our site as well as Forms. This appears to be connected to a widespread outage affecting many online services. We apologize and are working on resolving this.
Oct 29, 12:23 EDT
Oct 29, 2025
Errors Running and Saving Easy Reports
Resolved - This incident has been resolved.
Oct 29, 11:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 11:12 EDT
Investigating - We are currently investigating an issue with DonorPerfect Easy Reports not loading or saving properly. We apologize for this inconvenience and will keep you updated on our progress here.
Oct 29, 11:02 EDT
Oct 28, 2025
Scheduled Maintenance for ReadySetAuction (RSA)
Completed - The scheduled maintenance has been completed.
Oct 28, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:00 EDT
Scheduled - We'll be performing maintenance on ReadySetAuction on Tuesday, October 28th starting at 8:00 AM ET. Your ReadySetAuction system may be unavailable for up to an hour during this maintenance period. Thank you for your patience as we work to enhance your ReadySetAuction experience
Oct 22, 11:33 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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