DonorPerfect Status

All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

DonorPerfect Operational

DPMobile App & XML API Operational

DonorPerfect Online Forms Operational

DonorPages Operational

SafeSave Payments Gateway Operational

DonorPerfect Community Operational

ReadySetAuction Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

DonorPerfect Uptime

Fetching

DonorPerfect Response Time

Fetching

Past Incidents

Jan 15, 2019

No incidents reported today.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

Intermittent Easy Report Issues

Resolved - We have implemented a solution and are no longer seeing any errors when running Easy Reports. The issue is resolved.
Jan 4, 17:16 EST

Update - We are still looking into intermittent Easy Report issues. We are aware of an error that is causing an issue and are attempting to resolve it as quickly as possible. Thank you for your patience.
Jan 4, 16:24 EST

Investigating - We are currently investigating an issue causing Easy Reports to load slowly. We apologize for any inconvenience this is causing you, and we are working hard to identify and resolve the issue. Thank you for your patience, and we'll keep you posted on any updates here.
Jan 4, 14:34 EST

Jan 3, 2019

Credit Card Processing Issue for a Subset of Clients

Resolved - Our processing partner has confirmed that the issue has been resolved. Thank you for your patience as this issue was resolved.
Jan 3, 16:32 EST

Monitoring - Our payment processing partner has notified us that they are no longer seeing processing errors. They are currently monitoring the issue and will communicate regarding a final resolution. Thank you for your patience, and we will continue to keep you updated here.
Jan 3, 15:57 EST

Update - Our payment processing vendor has notified us that ACH (e-check) payments are also failing in addition to credit card payments. We apologize for any difficulty this is causing you, and we'll post another update when we receive more information from our vendor.
Jan 3, 12:43 EST

Update - We have been notified by our payment processing partner that there is an issue processing credit card payments upstream of us. This issue is affecting a subset of clients, not every client. We currently know that it is affecting only credit card processing. We apologize for this inconvenience, and we will keep you updated as we learn more from our vendor.
Jan 3, 12:35 EST

Investigating - We have been notified by our payment processing partner that there is an issue processing credit card payments upstream of us. This issue is affecting a subset of clients, not every client. We currently know that it is affecting only credit card processing. We apologize for this inconvenience, and we will keep you updated as we learn more from our vendor.
Jan 3, 12:22 EST

Jan 2, 2019

No incidents reported.

Jan 1, 2019

No incidents reported.