All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
100.0 % uptime
Today
DonorPerfect Classic Online Forms Operational
New DonorPerfect Online Forms Operational
Givecloud Operational
DPMobile App & XML API Operational
SafeSave Payments Gateway Operational
DonorPerfect Community Operational
ReadySetAuction Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DonorPerfect Uptime
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DonorPerfect Response Time
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May 16, 2026

No incidents reported today.

May 15, 2026
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
May 15, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 EDT
Scheduled - We will be performing maintenance on DonorPerfect on Friday, May 15th, beginning at 8:00 PM ET. This update is expected to take approximately 30 minutes. During this time, there will be about 20 minutes of downtime while updates are applied and DonorPerfect may be inaccessible.

Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.

Thank you for your patience as we work to improve DonorPerfect.
May 15, 18:32 EDT
Errors exporting reports
Resolved - The issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing the pending export queue clear and processing return to normal.
Any completed exports you were waiting for can be accessed under Reports > My Downloads.
Also some additional clarification on the error message, "Max number of queue jobs reached," this will appear whenever there is already a pending export for your organization, whether submitted by your user account or another user within your system. Once the pending export completes, additional exports can be queued successfully.
May 15, 11:37 EDT
Investigating - We are currently investigating an issue causing unexpectedly long processing times for exports, as well as errors stating: "Max number of queue jobs reached" when using the Export to File feature.

Our team is actively working to identify the root cause and restore normal performance. We will provide additional updates as more information becomes available.
May 15, 10:52 EDT
May 14, 2026
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
May 14, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 EDT
Scheduled - We will be performing maintenance on DonorPerfect on Thursday, May 14th, beginning at 8:00 PM ET. This update is expected to take approximately one hour. During this time, there will be about 20 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible.

Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.

Thank you for your patience as we work to improve DonorPerfect.
May 13, 17:05 EDT
May 13, 2026
RSA Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 16:00 EDT
Scheduled - Today, May 13 at 4:00 PM ET, we will be performing maintenance on ReadySetAuction to address a post-release defect.
During this maintenance window, RSA may experience approximately 10 minutes of downtime. The total release duration is expected to be 30 minutes.
We appreciate your patience and understanding as we work to improve system stability and performance.
May 13, 14:50 EDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Scheduled Maintenance for ReadySetAuction
Completed - The scheduled maintenance has been completed.
May 10, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 EDT
Scheduled - We will be performing scheduled maintenance on the ReadySetAuction servers on Sunday, May 10, beginning at 6:00 AM ET. During this maintenance window, ReadySetAuction will be unavailable until approximately 8:00 PM ET.

We understand this maintenance window may overlap with planning or follow-up activities for your event(s). Our team has carefully planned this upgrade to minimize disruption. We appreciate your patience and understanding as we work to improve the performance, reliability, and long-term stability of ReadySetAuction.
May 8, 14:49 EDT
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Intermittent Payment Processing Issues
Resolved - This incident has been resolved.
May 6, 20:12 EDT
Monitoring - Our payment processing vendor has implemented a fix and is actively monitoring the system to ensure payment processing remains stable and fully operational.
May 6, 18:46 EDT
Identified - Our payment processing vendor is currently experiencing intermittent issues with electronic payment processing. They have identified the root cause and are actively working to implement a fix and restore normal service as quickly as possible. We will continue to provide updates here as they become available.
May 6, 18:18 EDT
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
May 6, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 19:00 EDT
Scheduled - We will be performing scheduled maintenance on DonorPerfect tonight, Wednesday, May 6, beginning at 7:00 PM ET. The maintenance window is expected to last approximately one hour. During this time, DonorPerfect may experience a brief downtime of approximately five minutes. Please note that DonorPerfect Classic Online Forms, DonorPerfect Drag & Drop Forms, and Givecloud donation forms will remain fully operational and will continue processing donations without interruption. Thank you for your patience and understanding as we continue working to improve DonorPerfect’s performance and reliability.
May 6, 09:46 EDT
May 5, 2026

No incidents reported.

May 4, 2026
Intermittent Security Check Failures
Resolved - This incident has been resolved.
May 4, 18:59 EDT
Monitoring - We have seen a significant reduction in errors for the security check and believe this should be resolved but are still monitoring the situation. If you still get an error when attempting to log in we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login.
May 4, 14:20 EDT
Investigating - We are currently investigating an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational.

If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. As this has allowed some users to get through the security check. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login.

We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!
May 3, 21:53 EDT
Intermittent Slowness and Errors in DonorPerfect
Resolved - This incident has been resolved.
May 4, 16:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 15:33 EDT
Investigating - We're investigating reports of intermittent slowness and errors navigating within DonorPerfect. We apologize for this inconvenience, and we're working hard to resolve this issue.
May 4, 15:07 EDT
May 3, 2026
May 2, 2026

No incidents reported.

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