DonorPerfect Status

All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.

DonorPerfect Operational

90 days ago

99.98 % uptime

Today

DonorPerfect Classic Online Forms Operational

New DonorPerfect Online Forms Operational

DPMobile App & XML API Operational

SafeSave Payments Gateway Operational

DonorPerfect Community Operational

ReadySetAuction Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

DonorPerfect Uptime

Fetching

DonorPerfect Response Time

Fetching

Past Incidents

Dec 7, 2024

No incidents reported today.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

Microsoft Email Deliverability issue

Resolved - All emails are continuing to arrive at Microsoft mailboxes without any issue. Thank you again for bearing with us as we identified this issue and worked to resolve it. Have a happy Thanksgiving!
Nov 28, 11:05 EST

Monitoring - After an intervention from our partner, we are once again seeing emails deliver successfully to all email providers. We are keeping an eye on the emails being sent from DonorPerfect and Online Forms to make sure they continue to deliver successfully. Thank you for your patience as we worked to resolve this.
Nov 27, 20:37 EST

Identified - We have currently identified an issue where emails from both DonorPerfect and Online Forms are being blocked from being delivered to Microsoft emails (Hotmail, Outlook, Live, etc.). We have been working with our email provider closely to resolve this. This is a high priority issue that we are monitoring closely. We apologize for any inconvenience and will keep you updated here.
Nov 27, 19:16 EST

Nov 27, 2024

Nov 26, 2024

Intermittent Online Forms Email Delivery Issues

Resolved - A fix has been identified and implemented for this issue. We thank you for your patience and understanding as we addressed this matter.
Nov 26, 09:05 EST

Update - We are continuing to investigate the issue where a small number of confirmation emails are not sending through Online Forms Classic. We have learned that this is isolated to Online Forms Classic and not affecting Drag-n-Drop (New) Forms. We are still seeing this primarily only on confirmation emails where there are multiple BCC's. This is a high priority issue that we are continuing to research and investigate. We thank you for your patience as we work to resolve this.
Nov 25, 17:47 EST

Investigating - We are currently investigating an issue where some confirmation emails are not sending from Online Forms both Classic and New (Drag-n-Drop). We are seeing incidents primarily where the BCC email does not send. This is a high priority issue and we are actively researching and trying to resolve this. As soon as we have more information we will post here.
Nov 25, 16:13 EST

Nov 25, 2024

Nov 24, 2024

No incidents reported.

Nov 23, 2024

Scheduled Maintenance For DonorPerfect

Completed - The scheduled maintenance has been completed.
Nov 23, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 02:00 EST

Scheduled - We will be performing maintenance on DonorPerfect, Saturday, November 23rd starting at 2:00 AM ET. This maintenance is expected to take approximately 1 hour. During this period, you will not be able to access DonorPerfect. However, your Online Forms will remain fully operational and continue processing donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect!
Nov 21, 10:01 EST

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