View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
99.99
% uptime
Today
DonorPerfect Classic Online Forms
Operational
DonorPerfect Drag & Drop Online Forms
Operational
Givecloud
Operational
DPMobile App & XML API
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
Operational
ReadySetAuction
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be performing maintenance on DonorPerfect and DonorPerfect Drag & Drop Forms on Thursday, September 3rd, beginning at 8:00 PM ET. The maintenance window is expected to last approximately one hour.
During this time, there will be an estimated 10-minute period of downtime when DonorPerfect and Drag & Drop Forms will be temporarily unavailable. While services are offline, Drag & Drop Forms will not be able to process payments.
Classic Online Forms and Givecloud will continue processing donations without interruption. However, during the maintenance window, downloads from Drag & Drop Forms and emails sent through DonorPerfect email templates may experience delays.
Thank you for your patience and understanding as we continue working to improve DonorPerfect. Posted on
Sep 01, 2026 - 13:59 EDT
Resolved -
Our third-party vendor has confirmed that the issue with the AI-powered Knowledgebase search has been resolved. We have also verified that the search bar is available again in DonorPerfect community. We apologize for the inconvenience and appreciate your patience while this issue was addressed.
Sep 1, 16:08 EDT
Investigating -
We are currently experiencing intermittent issues with the AI-powered search function in our Knowledgebase. In the meantime, you can continue to access and search Knowledgebase articles directly by navigating to Learn > Knowledgebase from the community landing page. We apologize for the inconvenience and will provide additional updates as more information becomes available.
Sep 1, 13:55 EDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 22:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:30 EDT
Scheduled -
We will be performing maintenance on DonorPerfect on Tuesday August 25th, beginning at 9:30 PM ET. This update is expected to take approximately 45 minutes. During this time, there will be about 10 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible.
Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.
Thank you for your patience as we work to improve DonorPerfect.
Aug 25, 17:18 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 EDT
Scheduled -
We will be performing maintenance on DonorPerfect on Thursday, August 20th, beginning at 8:00 PM ET. This update is expected to take approximately 1 hour. During this time, there will be about 10 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible.
Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.
Thank you for your patience as we work to improve DonorPerfect.
Aug 19, 11:33 EDT