View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
100.0
% uptime
Today
DonorPerfect Classic Online Forms
Operational
DonorPerfect Drag & Drop Online Forms
Operational
Givecloud
Operational
DPMobile App & XML API
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
Operational
ReadySetAuction
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 23, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 EDT
Scheduled -
We will be performing maintenance on DonorPerfect on Thursday, July 23rd, beginning at 8:00 PM ET. This update is expected to take approximately 1 hour. During this time, there will be about 30 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible.
Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.
Thank you for your patience as we work to improve DonorPerfect.
Jul 22, 14:19 EDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 EDT
Scheduled -
We will be performing scheduled maintenance on our DonorPerfect servers on Wednesday, July 15th, beginning at 8:00 PM ET. This maintenance is expected to last approximately 5 hours. During this maintenance window, you may experience intermittent connectivity issues when accessing DonorPerfect, ReadySetAuction (RSA), and both Drag & Drop Forms and Classic Online Forms. These applications may be temporarily unavailable or experience brief interruptions in service while maintenance is in progress. Givecloud will not be affected by this maintenance and will continue to process donations and operate as normal. We appreciate your patience and understanding as we continue working to improve DonorPerfect.
Jul 14, 16:53 EDT
Resolved -
After monitoring the fix, we have confirmed that export requests are processing within normal timeframes. Thank you for your patience and understanding while we worked to address this issue.
Jul 14, 11:36 EDT
Monitoring -
A fix has been implemented to improve export processing. Initial results show export requests are completing within normal processing times. We will continue monitoring to confirm the issue has been fully resolved.
Jul 14, 10:25 EDT
Update -
We are continuing to work toward a resolution for the longer-than-normal processing times affecting report exports. Export requests are still being processed successfully, but completion may take longer than expected.
We apologize for the inconvenience and will continue to provide updates on this status page as they become available.
Jul 13, 17:43 EDT
Identified -
We are currently experiencing longer-than-normal processing times for report exports. Export requests are being processed successfully, but may take longer than expected to complete due to higher-than-normal demand. Our Development team is actively working to optimize export processing and improve overall performance.
For the fastest results, we recommend allowing your current export request to complete. Submitting the same export multiple times will create additional requests and may further increase processing times.
We apologize for the inconvenience and will provide updates here as more information becomes available
Jul 13, 15:23 EDT