All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

DonorPerfect   Operational
DPMobile App & XML API   ? Operational
DonorPerfect Online Forms   ? Operational
DonorPages   ? Operational
SafeSave Payments Gateway   Operational
DonorPerfect Community   ? Operational
ReadySetAuction   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
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Past Incidents
Feb 19, 2018

No incidents reported today.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - Our team has implemented several fixes to improve performance in Search, Parameters, and Backup/Restore this week. After monitoring the performance of DonorPerfect since implementing these fixes, we have not observed any further performance issues, nor have any additional issues been reported. We believe the previously reported issues related to Search, Parameters, and Backup/Restore have been resolved. Thank you for your patience and understanding as our team continues to improve your DonorPerfect experience.
Feb 16, 15:34 EST
Update - Our team has deployed an update that should improve the performance of Search. We're continuing to investigate and monitor our servers for any slowness issues and will keep you updated here. Thank you for your patience.
Feb 7, 17:15 EST
Investigating - Our team is currently investigating intermittent slowness issues in Search, Parameters, and Backup/Restore. Reports of slowness issues have been sporadic, and we are still investigating the root cause of the issue. Our development team anticipates that it may take a few days to completely understand and eradicate the intermittent slowness.

We’re currently focusing on Search, and we’ll continue to post updates as we learn more. In the meantime, if you encounter any kind of slowness in Search, Parameters, or Backup/Restore, logging out of DonorPerfect and logging back in may resolve the issue. We appreciate your patience as we resolve this issue, and we will keep you updated here.
Feb 7, 16:07 EST
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Completed - The scheduled maintenance has been completed.
Feb 13, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:30 EST
Scheduled - Our team will be performing a planned security update tomorrow morning at 8:30 AM ET. Your system will be available during the update, and our team will complete their maintenance as soon as possible. For more information about TLS 1.2 security, please consult this article: https://softerware.force.com/dpcommunity/s/article/Upgrading-your-browser-to-support-TLS
Feb 12, 08:53 EST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Completed - The scheduled maintenance has been completed.
Feb 9, 00:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 23:45 EST
Scheduled - Our team will be performing maintenance on DonorPerfect Online Forms and DonorPages at 11:45 PM ET this evening. Your system, as well as your online donation forms, will be unavailable for 15-20 minutes as our team performs the maintenance. Thank you for your patience as we improve your experience, and we'll complete our maintenance as quickly as possible.
Feb 8, 16:32 EST
Feb 7, 2018
Completed - The scheduled maintenance has been completed.
Feb 7, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 00:00 EST
Scheduled - We'll be performing a scheduled maintenance release for DonorPerfect Online Forms tomorrow night. We appreciate your patience and will complete our maintenance as soon as possible. This release will include the addition of Crowdfunding as well as updates to the Online Forms template library.
Feb 5, 12:05 EST
Feb 6, 2018

No incidents reported.

Feb 5, 2018

No incidents reported.