All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, WebLink, ReadySetAuction, and DonorPages.

DonorPerfect Operational
DPMobile App & XML API ? Operational
DonorPerfect Online Forms ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
Fetching
Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020
Postmortem - Read details
May 27, 09:01 EDT
Resolved - We believe we have addressed all performance issues and are marking it resolved for now. We have some additional investigation to do regarding the root cause and what plans we're going to make to ensure it doesn't happen again. We apologize for this inconvenience. Thank you.
May 26, 11:35 EDT
Update - We have resolved the reports of the errors we saw earlier this morning, but still seeing undesirable load times on pages like the gift screens. We apologize for this inconvenience and we're working hard to make it right. Thank you.
May 26, 10:17 EDT
Investigating - We are currently investigating the cause of the slow response times and errors clients are reporting. It's our top priority to resolve and we'll keep you updated on our progress here. Thank you!
May 26, 09:11 EDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 EDT
Scheduled - We'll be performing our monthly scheduled maintenance release for DonorPerfect on Thursday evening at 9pm ET. Your system will be available during the update; however, certain features or functions may be temporarily inaccessible. We appreciate your patience and will complete our maintenance as soon as possible.
May 19, 10:37 EDT
May 21, 2020
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.