View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
99.99
% uptime
Today
DonorPerfect Classic Online Forms
Operational
DonorPerfect Drag & Drop Online Forms
Operational
Givecloud
Operational
DPMobile App & XML API
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
Operational
ReadySetAuction
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Aug 20, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 EDT
Scheduled -
We will be performing maintenance on DonorPerfect on Thursday, August 20th, beginning at 8:00 PM ET. This update is expected to take approximately 1 hour. During this time, there will be about 10 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible.
Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed.
Thank you for your patience as we work to improve DonorPerfect.
Aug 19, 11:33 EDT
Resolved -
After monitoring the fix, we have not observed any further issues with slowness in DonorPerfect. We are confident that the issue has been resolved. Thank you for your patience while we worked hard to correct this issue.
Aug 18, 15:03 EDT
Monitoring -
Our Development Team has implemented a fix to address the issue that was causing slowness in DonorPerfect. We are continuing to monitor response times and overall performance and will provide updates here as needed. Thank you for your patience.
Aug 18, 12:59 EDT
Investigating -
We are investigating an issue causing slowness in DonorPerfect. We apologize for this inconvenience and we are working hard to resolve the issue as quickly as possible.
Aug 18, 11:35 EDT
Resolved -
This incident has been resolved. Please note that the next time you log in, you will be prompted to enter your MFA code, even if you previously selected the option to remember your device for 10 days.
We apologize for the inconvenience and appreciate your patience. Thank you!
Aug 18, 11:16 EDT
Update -
We are continuing to investigate reports of slowness throughout DonorPerfect, as well as extended loading times and spinning when attempting to log in. We apologize for the inconvenience and appreciate your patience as our team works to identify the root cause and resolve the issue as quickly as possible.
Aug 18, 11:10 EDT
Investigating -
We are currently investigating an error appearing when attempting to log in to DonorPerfect. We are working hard to determine the root cause of this issue and resolve it as fast as possible. We will keep you updated here. Thank you for your patience.
Aug 18, 10:42 EDT