All Systems Operational

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View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.41 % uptime
Today
DonorPerfect Classic Online Forms ? Operational
New DonorPerfect Online Forms ? Operational
DPMobile App & XML API ? Operational
SafeSave Payments Gateway Operational
DonorPerfect Community ? Operational
ReadySetAuction ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance for DonorPerfect and Online Forms Oct 5, 2024 22:00-23:00 EDT
We'll be performing maintenance on our DonorPerfect servers on Saturday, October 5th at 10 pm Eastern. The maintenance is expected to last approximately 1 hour. During this time you may experience up to 10 minutes of down time in some DonorPerfect reports and your classic online forms. We appreciate your patience while we work to improve DonorPerfect!
Posted on Oct 03, 2024 - 17:35 EDT
System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
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Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:00 EDT
Scheduled - We'll be performing maintenance on our DonorPerfect servers on Thursday, October 3rd at 8pm Eastern. The maintenance is expected to last approximately 1 hour. During this time you may experience intermittent connectivity issues loading DonorPerfect. Your Online Forms will remain available and process donations without issue. We appreciate your patience while we work to improve DonorPerfect!
Oct 2, 16:23 EDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Scheduled Maintenance for DonorPerfect
Completed - The scheduled maintenance has been completed.
Sep 28, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:00 EDT
Scheduled - We'll be performing maintenance on our DonorPerfect servers on Saturday, September 28th at 2am Eastern. The maintenance is expected to last approximately 1 hour. During this time you may experience intermittent connectivity issues loading DonorPerfect. Your Online Forms will remain available and process donations without issue. During this maintenance you may see a delay in gifts being downloaded from online forms. We expect all gifts to be downloaded into your to your DonorPerfect system by Sunday, September 29th. We appreciate your patience while we work to improve DonorPerfect!
Sep 26, 10:48 EDT
Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Scheduled Maintenance for ReadySetAuction (RSA)
Completed - The scheduled maintenance has been completed.
Sep 25, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 07:00 EDT
Scheduled - We'll be performing maintenance on ReadySetAuction on Wednesday, September 25th at 7:00 AM ET. Your ReadySetAuction system may be unavailable for up to 30 minutes during the maintenance. Thank you for your patience as we improve your experience.
Sep 24, 09:17 EDT
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024
MFA Emails Not Being Delivered
Resolved - We have not encountered any further issues or errors with the delivery of MFA emails. Thank you for your patience and understanding as we worked diligently to implement a solution that ensures consistent email delivery
Sep 20, 15:35 EDT
Monitoring - We implemented another fix and are beginning to see MFA emails being delivered again. If you previously experienced a delay, Please try again. Please note, there is a chance these emails may be routed to your junk or spam folder, so be sure to check there if you don't receive the email promptly. Thank you for your continued patience while we worked through this issue.
Sep 20, 13:53 EDT
Investigating - We are currently investigating an issue where some Multi-factor Authentication Emails are not being delivered. This is a top priority and we are working hard to resolve this. As soon as we know more we will update here. We apologize for any inconvenience this has caused.
Sep 20, 12:48 EDT
Monitoring - We implemented a fix and are happy to report that MFA emails are now being successfully delivered. If you previously experienced a delay, we encourage you to try again. Please note, there is a chance these emails may be routed to your junk or spam folder, so be sure to check there if you don't receive the email promptly. Thank you for your patience and understanding as we resolved this issue.
Sep 20, 10:26 EDT
Update - We are seeing Multi-Factor Authentication (MFA) emails successfully sent and delivered through our email service. We are continuing to investigate the root cause of this issue. Thank you for your understanding and patience while we work through and will keep you updated here.
Sep 20, 10:04 EDT
Investigating - We are currently investigating an issue where some Multi-factor Authentication Emails are not being delivered. This is a top priority and we are working hard to resolve this. As soon as we know more we will update here. We apologize for any inconvenience this has caused.
Sep 20, 09:21 EDT
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