View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
99.98
% uptime
Today
DonorPerfect Classic Online Forms
?
Operational
New DonorPerfect Online Forms
?
Operational
DPMobile App & XML API
?
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
?
Operational
ReadySetAuction
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
After monitoring the applied fix over the last several days we haven't experienced any additional timeout errors. We are confident that our fix was successful. Thank you for your patience and understanding.
Mar 17, 13:17 EDT
Monitoring -
Our team has deployed a fix that is helping to ease the slowness while they continue to investigate ways to further reduce recurrence. At this time we have seen our systems return to normal response times and are monitoring all systems to ensure they stay responsive.
Mar 13, 14:02 EDT
Identified -
Our team has identified the issue that is causing these timeout errors. We are working on implementing a fix to help alleviate this soon. Thank you for your patience, and we will keep you updated here!
Mar 12, 13:41 EDT
Investigating -
We are currently investigating various timeout errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!
Mar 11, 15:17 EDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 20:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 EDT
Scheduled -
We will be performing maintenance on DonorPerfect tonight, March 11th, starting at 8 PM EST. This maintenance is expected to last approximately 30 minutes. During this maintenance period, you may experience intermittent connectivity issues within DonorPerfect for up to 10 minutes. Your Online Forms will remain fully operational and continue processing donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect!
Mar 11, 15:16 EDT
Resolved -
This incident has been resolved and DonorPerfect Community is now active!
Mar 8, 06:58 EST
Investigating -
We are currently investigating an issue where DonorPerfect Community is unable to be accessed. Your DonorPerfect database and Online Forms remain operational and working as expected. We will keep you updated as soon as we learn more. Thank you for your patience.
Mar 7, 20:42 EST
Completed -
The scheduled maintenance has been completed.
Mar 7, 19:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 18:00 EST
Scheduled -
We will be performing maintenance on DonorPerfect Tonight, March 7, starting at 6 PM EST. This maintenance is expected to last approximately 1 hour. During this maintenance period, you may experience intermittent connectivity issues within DonorPerfect for up to 10 minutes. Your Online Forms will remain fully operational and continue processing donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect!
Mar 7, 16:41 EST
Completed -
The scheduled maintenance has been completed.
Mar 6, 21:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 20:00 EST
Scheduled -
We will be performing maintenance on DonorPerfect on Thursday, March 6th, starting at 8 PM EST. This maintenance is expected to last approximately 1 hour and 30 minutes. During this maintenance period, DonorPerfect and DP Mobile may be inaccessible for up to 30 minutes approximately from 8-8:30pm. Your Online Forms will remain fully operational and continue processing donations without any disruptions. Thank you for your patience as we work to improve DonorPerfect & DP Mobile!
Mar 5, 11:41 EST