View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
99.83
% uptime
Today
DonorPerfect Classic Online Forms
?
Operational
New DonorPerfect Online Forms
?
Operational
DPMobile App & XML API
?
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
?
Operational
ReadySetAuction
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jun 19, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 EDT
Scheduled -
We will be performing maintenance to our DonorPerfect servers, Wednesday June 18th, starting at 9pm ET. This maintenance is expected to take about 3 hours. During this period, you may experience connectivity issues when accessing DonorPerfect.
Your Online Forms (both New & Classic) will remain operational and continue processing donations without any disruptions. However, Classic Online Form builder will not be accessible. Automatic downloads for both New & Classic Online Forms may experience delays in downloading.
Thank you for your patience as we work to improve DonorPerfect!
Jun 17, 17:34 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 21:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:01 EDT
Scheduled -
Tonight, June 18th at 8 PM EST, we will be deploying an update to DonorPerfect to address an issue where the multi-factor authentication (MFA) "remember me" option wasn't being respected. This maintenance is estimated to last approximately 30 minutes. During the maintenance window, you may experience intermittent connectivity issues for about 10 minutes. Your DonorPerfect Online forms, both new and classic, will continue to process without disruption. After the maintenance is completed all users will be prompted to enter an MFA code at next login. From there if the "remember me" option is selected it will work as expected. Thank you for your patience and understanding as we work to improve DonorPerfect.
Jun 18, 17:41 EDT
Completed -
The scheduled maintenance has been completed.
Jun 17, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 EDT
Scheduled -
ReadySetAuction will be temporarily unavailable from 11:00 PM ET on Monday, June 16 to 8:00 AM ET on Tuesday, June 17th while we migrate our servers. Thank you for your patience as we improve ReadySetAuction.
Jun 16, 11:12 EDT
Resolved -
After closely monitoring our fix, we’re confident the issue has been fully resolved. Logins have remained stable, and no further errors have been observed. Thank you for your patience and understanding as we worked to address the problem thoroughly.
Jun 16, 16:26 EDT
Monitoring -
Thank you for your patience. Our team has identified the root cause and implemented a fix. We’re now seeing successful login attempts. We will continue to monitor the situation to ensure everything remains stable and fully resolved.
Jun 16, 15:04 EDT
Update -
Our team continues to work on and investigate the root cause of this issue. We will provide an update as soon as we can. Thank you for your patience and understanding.
Jun 16, 14:34 EDT
Investigating -
We are currently investigating an error that is appearing when attempting to login to DonorPerfect for some clients. This is a high priority for our team and we will keep you updated here.
Jun 16, 13:30 EDT
Resolved -
We are confident that the fix we implemented has resolved the performance issues that were previously impacting DonorPerfect. Thank you for your patience and understanding as we worked to address the issue.
Jun 13, 13:12 EDT
Monitoring -
A fix has been implemented and we are monitoring the results. Thank you for your patience while we continue to monitor DonorPerfect performance.
Jun 12, 19:29 EDT
Investigating -
We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms are continuing to process without interruption. This is a high priority for our development team and they are actively working on trying to resolve it. We apologize for any inconvenience this might be causing you. We will keep you posted with updates here.
Jun 12, 17:05 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 21:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 EDT
Scheduled -
We will be performing maintenance to DonorPerfect, Thursday June 12th, starting at 8pm ET. This maintenance is expected to take about one and a half hours. During this period, you may experience up to 15 minutes of downtime in DonorPerfect.
Your Online Forms (both New & Classic) will remain operational and continue processing donations without any disruptions.
Thank you for your patience as we work to improve DonorPerfect!
Jun 11, 14:32 EDT
Resolved -
After monitoring for a time we haven't experienced any additional login issues. Thank you for your patience and understanding!
Jun 12, 15:29 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 12:07 EDT
Investigating -
We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms are continuing to process without interruption. This is a high priority for our development team and they are actively working on trying to resolve it. We apologize for any inconvenience this might be causing you. We will keep you posted with updates here.
Jun 12, 11:56 EDT
Completed -
The scheduled maintenance has been completed.
Jun 12, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled -
We will be performing maintenance to our DonorPerfect servers, Wednesday June 11th, starting at 9pm ET. This maintenance is expected to take about 3 hours. During this period, you may experience connectivity issues when accessing DonorPerfect.
Your Online Forms (both New & Classic) will remain operational and continue processing donations without any disruptions. However, Classic Online Form builder will not be accessible. Automatic downloads for both New & Classic Online Forms may experience delays in downloading.
Thank you for your patience as we work to improve DonorPerfect!
Jun 9, 18:40 EDT