View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.
DonorPerfect
Operational
90 days ago
100.0
% uptime
Today
DonorPerfect Classic Online Forms
Operational
DonorPerfect Drag & Drop Online Forms
Operational
Givecloud
Operational
DPMobile App & XML API
Operational
SafeSave Payments Gateway
Operational
DonorPerfect Community
Operational
ReadySetAuction
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 9, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 EDT
Scheduled -
We will be performing scheduled maintenance on Thursday, July 9th, beginning at 8:00 PM ET. During this maintenance window, there will be an estimated 30-minute period of downtime while updates are deployed to DonorPerfect and our API services.
During this time, DonorPerfect and its API connections will be temporarily unavailable. DonorPerfect Drag & Drop Forms, Classic Online Forms and Givecloud will continue to process donations without interruption; however, downloads into DonorPerfect and emails sent from DonorPerfect may be delayed until maintenance is complete.
Thank you for your patience and understanding as we continue to improve DonorPerfect.
Jul 8, 11:45 EDT
Resolved -
This issue has been resolved. Access to the Givecloud Control Panel has been restored, and all services are operating normally. Thank you for your patience.
Jul 9, 10:00 EDT
Monitoring -
A fix has been implemented, and we are now seeing successful Givecloud logins. We will continue to monitor the system to ensure the issue has been fully resolved and will provide any additional updates here. Thank you for your patience.
Jul 9, 09:06 EDT
Investigating -
We are currently investigating an issue that is causing timeouts when accessing the Givecloud Control Panel and Form Builder. At this time, we do not believe this issue is affecting donation forms or the ability for donors to make contributions. We will provide updates here as more information becomes available. Thank you for your patience.
Jul 9, 08:27 EDT
Completed -
The scheduled maintenance has been completed.
Jul 1, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 EDT
Scheduled -
We will be performing scheduled maintenance on ReadySetAuction(RSA) on Wednesday, July 1, beginning at 7:00 AM ET. The maintenance window is expected to last approximately 1 hour.
During this time, the RSA control center and event website will be unavailable while updates are being applied and services are restarted.
We appreciate your patience and understanding as we continue working to improve ReadySetAuction.
Jun 29, 10:25 EDT
Resolved -
This incident has been resolved.
Jun 30, 16:46 EDT
Monitoring -
After restarting the reporting services, report run times have returned to normal. We will continue monitoring to ensure everything continues to run as expected.
Jun 30, 15:52 EDT
Investigating -
We're currently investigating an issue affecting Dashboards and Easy Reports not loading properly. We apologize for this inconvenience, and we'll keep you updated on our progress here.
Jun 30, 15:25 EDT