All Systems Operational

About This Site

View this site anytime for the latest updates on service uptime, known issues, and scheduled maintenance for DonorPerfect, DonorPerfect Online Forms, and ReadySetAuction.

Uptime over the past 90 days. View historical uptime.
DonorPerfect Operational
90 days ago
99.99 % uptime
Today
DonorPerfect Classic Online Forms Operational
DonorPerfect Drag & Drop Online Forms Operational
Givecloud Operational
DPMobile App & XML API Operational
SafeSave Payments Gateway Operational
DonorPerfect Community Operational
ReadySetAuction Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for ReadySetAuction (RSA) Sep 13, 2026 05:00-09:00 EDT

We will be performing scheduled maintenance on ReadySetAuction(RSA) on Sunday, September 13th, beginning at 5:00 AM ET. The maintenance window is expected to last approximately 4 hours. During this time, the RSA Control Center and event website will be unavailable while updates are being applied and services are restarted.

We appreciate your patience and understanding as we continue working to improve ReadySetAuction.
Posted on Sep 08, 2026 - 15:34 EDT
System Metrics Month Week Day
DonorPerfect Uptime
Fetching
DonorPerfect Response Time
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Sep 9, 2026

No incidents reported today.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Scheduled Maintenance for DonorPerfect and DonorPerfect Online Forms
Completed - The scheduled maintenance has been completed.
Sep 3, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 20:00 EDT
Scheduled - We will be performing maintenance on DonorPerfect and DonorPerfect Drag & Drop Forms on Thursday, September 3rd, beginning at 8:00 PM ET. The maintenance window is expected to last approximately one hour.

During this time, there will be an estimated 10-minute period of downtime when DonorPerfect and Drag & Drop Forms will be temporarily unavailable. While services are offline, Drag & Drop Forms will not be able to process payments.

Classic Online Forms and Givecloud will continue processing donations without interruption. However, during the maintenance window, downloads from Drag & Drop Forms and emails sent through DonorPerfect email templates may experience delays.

Thank you for your patience and understanding as we continue working to improve DonorPerfect.
Sep 1, 13:59 EDT
Errors Logging in & Navigating within DonorPerfect
Resolved - This incident has been resolved.
Sep 3, 16:58 EDT
Update - We are continuing to investigate intermittent errors affecting both login and navigation within DonorPerfect. We understand this issue has been impacting users throughout the morning and sincerely apologize for the ongoing inconvenience.

Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will continue to provide updates here as more information becomes available.
Sep 3, 14:06 EDT
Investigating - We’re currently investigating reports of errors when searching for records and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.
Sep 3, 12:03 EDT

Sep 2, 2026

Errors navigating within DonorPerfect
Resolved - After monitoring the fix, we have not observed any additional errors with record searches or navigation within DonorPerfect. This issue is now resolved. We appreciate your patience while we worked to address it.
Sep 2, 13:27 EDT
Monitoring - A fix has been implemented to address the errors appearing while searching for records and navigating DonorPerfect. We will continue monitoring the system and provide another update once the issue is fully resolved.
Sep 2, 11:43 EDT
Investigating - We’re currently investigating reports of errors when searching for records and navigating within DonorPerfect. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.
Sep 2, 10:47 EDT

Sep 1, 2026

Intermittent issues with searching in DonorPerfect Community
Resolved - Our third-party vendor has confirmed that the issue with the AI-powered Knowledgebase search has been resolved. We have also verified that the search bar is available again in DonorPerfect community. We apologize for the inconvenience and appreciate your patience while this issue was addressed.
Sep 1, 16:08 EDT
Investigating - We are currently experiencing intermittent issues with the AI-powered search function in our Knowledgebase. In the meantime, you can continue to access and search Knowledgebase articles directly by navigating to Learn > Knowledgebase from the community landing page.
We apologize for the inconvenience and will provide additional updates as more information becomes available.
Sep 1, 13:55 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

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