DPMobile and XML API returning authentication errors

Incident Report for DonorPerfect

Resolved

This incident has been resolved.

Posted Apr 15, 2019 - 15:59 EDT

Monitoring

We have identified and resolved the issue. We will continue to monitor to ensure appropriate performance. We apologize for any inconvenience.

Posted Apr 15, 2019 - 08:50 EDT

Investigating

We are currently investigating an issue where the DPO XML API is returning authentication errors. This affects the DPMobile application as well. We hope to have this resolved as quickly as possible and appreciate your patience.

Posted Apr 15, 2019 - 08:37 EDT

This incident affected: DPMobile App & XML API.