Intermittent Search Errors in DonorPerfect

Incident Report for DonorPerfect

Resolved

We can confirm that this issue has been resolved. Thank you for your patience as we resolved the errors.

Posted Feb 06, 2019 - 14:51 EST

Monitoring

We have implemented a fix that has eliminated the errors that had been occurring. We'll continue to monitor the system to confirm the issue has been fully resolved. Thank you for your patience.

Posted Feb 06, 2019 - 13:44 EST

Investigating

We are currently investigating intermittent errors when searching by Donor ID in DonorPerfect. We apologize for any inconvenience this is causing you, and we are working hard to resolve the issue. We'll keep you updated on our progress here on the StatusPage.

Posted Feb 06, 2019 - 13:32 EST

This incident affected: DonorPerfect.