Intermittent Issue Accessing Pledge Tab and Posting Batches

Incident Report for DonorPerfect

Resolved

This incident has been resolved. Thank you for being a DonorPerfect customer!
Posted Feb 04, 2023 - 08:25 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2023 - 02:14 EST

Identified

The issue has been identified and our team is working hard to resolve this. We thank you for your patience while we work on this!
Posted Feb 03, 2023 - 20:35 EST

Investigating

Our team is investigating an issue where attempts to load the pledge tab or post a batch is causing errors. We are actively investigating and working hard to resolve this issue. We thank you for your patience as we work on this!
Posted Feb 03, 2023 - 08:32 EST
This incident affected: DonorPerfect.
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