DonorPerfect Slowness and Intermittent Errors

Incident Report for DonorPerfect

Resolved

This incident has been resolved. Thank you for being a DonorPerfect client!
Posted Jan 30, 2023 - 15:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2023 - 12:40 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 30, 2023 - 12:20 EST

Investigating

We're investigating reports of intermittent slowness, errors navigating within DonorPerfect, and completing tasks. We apologize for this inconvenience, and we're working hard to resolve this issue.
Posted Jan 30, 2023 - 12:00 EST
This incident affected: DonorPerfect.