Chat Support Unavailable within DonorPerfect

Incident Report for DonorPerfect

Resolved

This incident has been resolved. Thank you for your patience and for being a DP user!

Posted Mar 20, 2023 - 11:10 EDT

Investigating

We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support".

We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.

Posted Mar 20, 2023 - 09:34 EDT

This incident affected: DonorPerfect.