Intermittent Issues Logging into DonorPerfect

Incident Report for DonorPerfect

Resolved

This incident has been resolved. Thank you for being a DonorPerfect user!

Posted Feb 26, 2024 - 17:37 EST

Monitoring

A fix has been implemented and we are monitoring the results. Thank you for your patience.

Posted Feb 26, 2024 - 16:11 EST

Update

We are continuing to investigate this issue and working hard to resolve it. Currently clients are experiencing intermittent errors when accessing records, navigating throughout DP and logging in. We apologize for any inconvenience and will keep you updated here.

Posted Feb 26, 2024 - 15:06 EST

Investigating

We are currently investigating an error appearing when attempting to log in to DonorPerfect. We are working hard to determine the root cause of this issue and resolve it as fast as possible. We will keep you updated here. Thank you for your patience.

Posted Feb 26, 2024 - 14:28 EST

This incident affected: DonorPerfect.