Errors Accessing DonorPerfect

Incident Report for DonorPerfect

Resolved

We are confident that the fix we implemented has resolved the performance issues that were previously impacting DonorPerfect. Thank you for your patience and understanding as we worked to address the issue.

Posted Jun 13, 2025 - 13:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Thank you for your patience while we continue to monitor DonorPerfect performance.

Posted Jun 12, 2025 - 19:29 EDT

Investigating

We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms are continuing to process without interruption. This is a high priority for our development team and they are actively working on trying to resolve it. We apologize for any inconvenience this might be causing you. We will keep you posted with updates here.

Posted Jun 12, 2025 - 17:05 EDT

This incident affected: DonorPerfect.