DonorPerfect Errors When Using Thank Donor- Send Letter

Incident Report for DonorPerfect

Resolved

This incident has been resolved.

Posted Sep 23, 2022 - 16:28 EDT

Identified

Our team has identified the issue that is causing the error on the gift screen. We are working on implementing a fix. We will keep you updated here.

Posted Sep 23, 2022 - 12:51 EDT

Investigating

Our team is currently investigating reports of errors when using the "thank donor"- send letter feature from within a gift record. We are working quickly to resolve this issue for you. We will keep you updated here and apologize for any inconvenience.

Posted Sep 23, 2022 - 09:17 EDT

This incident affected: DonorPerfect.